FAQ

Frequently Asked Questions

If you have questions, you are in the right place — we have got answers. Find answers to frequently asked questions below or email us at [email protected]

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What are the advantages of a premium plan?

A premium plan allows you to participate in an unlimited number of peer-to-peer interviews; conduct infinite communication via our integrated messenger; and receive full access to community forum discussions and Preparity resources.

Do you have any shorter or longer plans?

Yes. You can choose the duration of your subscription – two, six or 12 months. Please explore our plans and pricing.

I only need help with one test type. Can I get access to just one?

Yes. You can subscribe to any one type of test, as well as to the full set of tests.

Do I get a discount if I refer others to sign up? Do you have any sort of affiliate program?

Yes. You will receive a 15% discount on your next purchase for each friend who makes a purchase using your unique promo code. Your friend will also receive a 15% discount when making their purchase. To invite a friend, use the button in the upper, right-hand corner of the platform interface.

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Can other people use my account?

Account subscriptions are limited to one person. If you wish to purchase bulk licenses, please contact us at [email protected]

Do you store any credit card details?

No credit card details data are ever stored on our servers. We use payment services like Stripe and PayPal, which are some of the most secure and reputable payment processors in the world.

Will you automatically renew my premium access after it expires?

No. You will only be charged once. We never make any automatic renewals, nor do we store your payment details. If you wish to renew your access, you can do so by signing into your account and choosing the desired subscription duration.

If your question has not been answered above, please feel free to email us at
[email protected]

FAQ

Frequently Asked Questions

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