FAQ

Frequently Asked Questions

If you have questions, you are in the right place — we have got answers. Find answers to frequently asked questions below or email us at [email protected]

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Do I have to provide feedback after the meeting?
How it works
How long does the case session last?
How it works
What happens if my peer partner doesn’t arrive on time?
How it works
How does the meeting room work?
How it works
How do I prepare for my first case meeting?
Free Prep Resources
How do I set up a peer-to-peer meeting?
How it works
What are the advantages of a premium plan?
Pricing & Payments
What are the advantages of using the Preparity Case Interview training platform?
Our Features
What are experience levels and badges?
Our Features
How quickly can I access the case interviews platform?
How it works
How long can I access the case interviews and how many can I take?
How it works
Can I access the case interviews without internet access?
How it works
What’s the best way to prepare for my case interview?
How it works
How much time should I spend preparing for my case interviews?
How it works
I have an invitation from a consulting firm to participate in a case interview. How do I find out what types of questions will be asked?
How it works
How do I unsubscribe from your emails?
How it works
How quickly does your support team respond to queries?
How it works
Can I practice tests on a Mac / laptop / smartphone / tablet, etc.?
Device Compatibility
I haven’t received a “welcome email” after registering. What should I do?
How it works
How do I change my password?
How it works
I lost my password. What do I do?
How it works
Do you have any shorter or longer plans?
Pricing & Payments
Can other people use my account?
Pricing & Payments
Do you store any credit card details?
Pricing & Payments
Will you automatically renew my premium access after it expires?
Pricing & Payments
How do I sign up for a free trial? Will I be charged?
Free Prep Resources
When I can start practicing?
Our Features
If your question has not been answered above, please feel free to email us at
[email protected]