Frequently Asked Questions

If you have questions, you are in the right place — we have got answers. Find answers to frequently asked questions below or contact us via Support or email us at info@preparity.com


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How do I unsubscribe from your emails?
How many times can I take the tests or selected questions?
How quickly does your support team respond to queries?
I haven’t received a “welcome email” after registering. What should I do?
How do I change my password?
I lost my password. What do I do?
Can I access the tests without internet access?
How long can I access the tests and how many can I take?
How quickly can I access my tests?
When will I get access to my tests?
Do you have any tips for success?
I have an invitation from a consulting firm to pass an assessment test. How do I find out what type of questions will be asked?
How much time should I spend preparing for my assessment tests?
What’s the best way to prepare for my test?
What are experience levels and badges?
What is Preparity?
How can I track my progress?
If your question has not been answered above, please feel free to email us at
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